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Dryer is vibrating (Model DVE50R5200W)

(Topic created: 01-29-2023 04:50 PM)
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Washers and Dryers

I have a DVE50R5200W that was bought new and installed in July of 2021 which has now has excessive vibrations when on. The vibration started about 5 months ago and is now so bad it shakes the walls and can be heard in other rooms. This is unacceptable for a dryer is only 1.5 years old

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Samsung_Moderator
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Community Manager
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Washers and Dryers

Hi there, I can certainly understand your concern with your dryer vibrating like this. The good news is, there may be a simple fix for this. I'm providing a link below to our troubleshooting guide, that has step by step instructions on what to check. 

https://www.samsung.com/us/support/troubleshooting/TSG01109143/

Once these steps are completed, if the dryer is still shaking, it will require service. There are a couple options here we can take based on your warranty status: 
1. You can utilize this link to locate an authorized service center in your area to obtain estimates for repairs: http://www.Samsung.com/us/support/service/location or reach out to any local repair shop.
2. The other option, would be a replacement of the unit. Samsung.com offers amazing deals on different models that may be to your liking, check out those deals here: https://www.samsung.com/us/dryers/

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user4QKj0APFDP
Constellation
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Check for level
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Diaboyos
Honored Contributor
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You may call or text START to 1-800-726-7864 to contact Samsung directly.
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Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Washers and Dryers

Hi there, I can certainly understand your concern with your dryer vibrating like this. The good news is, there may be a simple fix for this. I'm providing a link below to our troubleshooting guide, that has step by step instructions on what to check. 

https://www.samsung.com/us/support/troubleshooting/TSG01109143/

Once these steps are completed, if the dryer is still shaking, it will require service. There are a couple options here we can take based on your warranty status: 
1. You can utilize this link to locate an authorized service center in your area to obtain estimates for repairs: http://www.Samsung.com/us/support/service/location or reach out to any local repair shop.
2. The other option, would be a replacement of the unit. Samsung.com offers amazing deals on different models that may be to your liking, check out those deals here: https://www.samsung.com/us/dryers/