Hi there, I can certainly understand the need for a fully functioning dryer. The good news is, this is something that usually can be resolved with some simple troubleshooting steps. I'm providing a link below to our guide on what steps to take if the dryer isn't drying properly.
However, if this does not help then this will require service. You have a couple of options based on your warranty.
- If your unit was recently purchased, you can check with your retailer on their return/exchange processes. - If you have an extended warranty you can reach out to them to have service set up. - If you're within the one year warranty, you can Private message me or one of our moderators or you can call in directly at 1-800- 726-7864 with your full model and serial number to have service setup - If you're OUT of warranty, you can use this link below to find a service center in your area. https://www.samsung.com/us/support/service/locations/
