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FlexWash Washer WV60A9900AV/A5 - Sound/Alarm Volume Issue

(Topic created: 04-29-2024 11:09 PM)
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durnyd
Cosmic Ray
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Washers and Dryers

The audio panel tones and end cycle alarm chime on my Samsung FlexWash washing machine are all of a sudden very quiet. The alarm option is on and I've tried unplugging/replugging and doing a factory reset. I can still very faintly hear the sounds but just barely audible. Maybe something shorted out on the board. Other than that everything works. Is there anything simple I should do before just going through warranty repair?

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Samsung_Moderator
Community Manager
Community Manager
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Washers and Dryers

Hello there, and thank you for reaching out to our Samsung Community. I definitely would recommend you giving these troubleshooting steps in the article included here- https://www.samsung.com/us/support/answer/ANS00091262/ a try. 

 

Regrettably, if the results are still the same and the sound/alarm is still very quiet we advise having a technician service the washer. You can complete the steps here- https://www.samsung.com/us/support/service/ to set up your service request. We also can be contacted directly by selecting any moderator and clicking on the chat option with your full model and serial number to proceed.

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Samsung_Moderator
Community Manager
Community Manager
Options
Washers and Dryers

Hello there, and thank you for reaching out to our Samsung Community. I definitely would recommend you giving these troubleshooting steps in the article included here- https://www.samsung.com/us/support/answer/ANS00091262/ a try. 

 

Regrettably, if the results are still the same and the sound/alarm is still very quiet we advise having a technician service the washer. You can complete the steps here- https://www.samsung.com/us/support/service/ to set up your service request. We also can be contacted directly by selecting any moderator and clicking on the chat option with your full model and serial number to proceed.