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Original topic:

My dryer made a big pop noise

(Topic created: 10-20-2024 08:12 PM)
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usernxFltdcbe8
Constellation
Options
Washers and Dryers
Now it won't even start a dry cycle..

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Samsung_Moderator
Community Manager
Community Manager
Options
Washers and Dryers

I certainly understand how aggravating this is and am happy to help. If you haven't already, check the circuit breaker to see if it needs to be reset. Sometimes that can happen and cause a loud pop sound; I would also check the outlet it's plugged into to make sure that it isn't damaged. After doing these things and the dryer still doesn't work this will require service.

You have a couple of options based on your warranty. 

- If your unit was recently purchased, you can check with your retailer on their return/exchange processes.
- If you have an extended warranty you can reach out to them to have service set up. 
- If you're within the one year warranty, you can Private message me or one of our moderators with your full model and serial number to have service setup
- If you're OUT of warranty, you can use this link below to find a service center in your area. 

https://www.samsung.com/us/support/service/locations/

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2 Replies
LongHiker
Galactic Samsung Care Ambassador
Options
Washers and Dryers

@usernxFltdcbe8 Sounds like you probably need to contact Samsung Care+ if you have it, or Samsung support if not. You will need someone to take a look at it. 

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Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Washers and Dryers

I certainly understand how aggravating this is and am happy to help. If you haven't already, check the circuit breaker to see if it needs to be reset. Sometimes that can happen and cause a loud pop sound; I would also check the outlet it's plugged into to make sure that it isn't damaged. After doing these things and the dryer still doesn't work this will require service.

You have a couple of options based on your warranty. 

- If your unit was recently purchased, you can check with your retailer on their return/exchange processes.
- If you have an extended warranty you can reach out to them to have service set up. 
- If you're within the one year warranty, you can Private message me or one of our moderators with your full model and serial number to have service setup
- If you're OUT of warranty, you can use this link below to find a service center in your area. 

https://www.samsung.com/us/support/service/locations/

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