Original topic:

Samsung Dryer Cooling Problem

(Topic created: a month ago)
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Washers and Dryers

Hello everyone, my Samsung dryer is stuck on cooling mode, I was wondering if you have solution for that. I've already checked the lint filter and exhaust vent. 

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Samsung_Moderator
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Community Manager
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Washers and Dryers

Hello unclezangirbender, we would love to see if you are able to turn that cooling mode option off or not. Can you provide me with your full model code for review?

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Washers and Dryers

Hello and thank you for getting back to me, my model number is DV42H5000EW/A3 and it turns out according to this resource (https://smarthomescope.com/cooling-light-stays-on-samsung-dryer/) the cooling light stayed on since the the moisture sensors had gone bad, I had to ask a professional replace them for me.