This washer was installed January 2022, and this week i noticed snags on several loads of laundry. I checked and 1 arm of the impeller has a definite hole, and 2 others are rough where you can tell it won't be long before they have a hole too. I see the Samsung site says there is a 3 year limited warranty on the drum, but when I go to check the warranty on the Samsung site it says expired in Jan 2023. This is definitely not a wear and tear part, so I can't believe this is falling apart in less than 2 years! Has anyone had this problem or had it covered under warranty?
Hello! We're so sorry to hear about this situation with your washer, and definitely understand the concerns. We have reached out to you via a private message to request some additional information. Please follow up with us there, as our community members will not be able to assist with this matter. We look forward to speaking with you
Hello! We're so sorry to hear about this situation with your washer, and definitely understand the concerns. We have reached out to you via a private message to request some additional information. Please follow up with us there, as our community members will not be able to assist with this matter. We look forward to speaking with you
