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We started the descaling process and about 30min into the descaling we see "Error 4C3 please contact technician center". Is there... View Post 
Samsung_Moderator
Hello and thank you for reaching out to our Samsung Community team. I am so sorry to hear about the ... View Post |
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Hi Samsung, I need your help to review if my washing machine working correctly when operating, it sounds like a helicopter on every spinning. One... View Post 
Samsung_Moderator
Thanks for reaching out. Support for US products is the focus of this forum. As your device is a non... View Post |
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Hi Community, I need assistance as the support received via the Smartthings app keeps closing the cases stating they are not the right team... View Post
Samsung_Moderator
Hello there, I definitely understand your concern with the Auto Cycle feature issues and would like ... View Post |
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We bought ours in 2017 I think and I just was doing laundry and noticed a chunk of rust as well as rust drip-stains in the fabric softener... View Post 
SamsungCaleb
Hello, please send me a private message with your full model and serial number! View Post |
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The glass on our Samsung front loading washer EXPLODED last night (Dec 10 2023), spreading shards of glass across our laundry room.... View Post 
Samsung_Moderator
Oh no! I hope everyone is doing okay! So that we may get this looked into as soon as possible please... View Post |
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I found a folding knife was in my brothers clothing in the dryer. Now the drum is picking some fabrics when put in the dryer. Any ideas how to fix... View Post
Samsung_Moderator
Hello there and Welcome to our Samsung Community! We're so sorry to hear about this situation with y... View Post |
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Hello, we purchased Samsung dve45t6000v dryer and wf45t6000av washer 3/12/22, all was fine until the washer began eating my clothes. All of my... View Post
Samsung_Moderator
Hello, thank you for reaching out to our Samsung Community! We're so sorry to hear about this situat... View Post |
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We have a Samsung top-loading washer (Model WA45T3400AW) for some months now (with its companion dryer). We noticed that using the "Hot"... View Post
Samsung_Moderator
I can definitely understand how frustrating that must be! I've found a troubleshooting link for when... View Post |
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Hello, I currently have a ww22k6800aw washer and I’d like to purchase the dryer partner for it. I was wondering if there is a list of compatible... View Post
Samsung_Moderator
Hi there, Thanks so much for asking about this. I can definitely understand the need to get a dryer ... View Post |
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I own a Samsung Washer WA44A3205AW. The default water setting is set to Extra High. If I forget to change this wastes a lot of water. How do I... View Post
Samsung_Moderator
I'm sorry to hear that didn't get the results you wanted. While it is possible to change default set... View Post |
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When I turn on my machine, the default cycle is the quick wash. Can I change this to a different cycle? If yes, then how? View Post 
JBTechfanatic
Yes easiest way is with Samsung smartthings. You can also access in your washer settings. But what y... View Post |
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Purchased Front Load in 2020, I got a very bad allergic skin infection back in March 2023 and is just now clearing up In October 2023-could not... View Post 
userVX9KReHgdy
Using smaller amounts of detergent seems to fix the issue. Cant believe I have had these for three y... View Post |
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Don't know what go on it but the control panel writing is smudging and coming off. Is there a sticker to replace it? What a weird thing. ... View Post
Samsung_Moderator
Hi there! Thanks so much for asking. While we cannot speculate on the cause of the panel lettering s... View Post |
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We purchased our Samsung washer/dryer set in June of 2022. Recently it started tearing threads out of our clothes. What can we do to fix this??... View Post
Samsung_Moderator
Hello there, and thank you so much for reaching out to our Samsung Community! We're so sorry to hear... View Post |
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I’ve had my dryer for less than a month and don’t overload it, but all of a sudden it started sounding like metal to metal grinding. Everything I... View Post
Samsung_Moderator
Hi there, Thanks so much for posting about this. I know how concerning strange noises from a new app... View Post |
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washer vibrating... I am particular when it comes to leveling. I pulled the shipping bolts after locating the washer. No vibration for a whole... View Post
Samsung_Moderator
Hi there, I can certainly understand the frustration with your washer suddenly vibrating. I'd first ... View Post |
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Is pedestal we402nc compatible with dryer dvg52a5500c? View Post
Samsung_Moderator
Hi there, Thanks so much for asking about this! I'm providing a link below to the compatibility page... View Post |
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While I was running my dryer I noticed an arc coming from the lower right door hinge. I turned the dryer off and unplugged it from the wall. Has... View Post
Samsung_Moderator
Hello! We're so sorry to hear about this situation with your dryer's door hinge and definitely under... View Post |
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Hello just bought my lovely champagne colored washer and dryer set never had any issues until tonight with them. Was doing a load of laundry as... View Post 
Samsung_Moderator
Hello! We're so sorry to hear about this situation with your washer's door glass shattering, and def... View Post |
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This washer was installed January 2022, and this week i noticed snags on several loads of laundry. I checked and 1 arm of the impeller has a... View Post
Samsung_Moderator
Hello! We're so sorry to hear about this situation with your washer, and definitely understand the c... View Post |
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I have a model WF50BG8300AVUS a nd the water does not siphon from softener dispenser tray at end of cycle View Post
Samsung_Moderator
Hi there, Thanks so much for posting about this. I can certainly understand the concern with having ... View Post |
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I have a Samsung moisture sense dryer that will go from how ever much time is on the timer to zero and shut off after 5 minutes. My dryer is only 4... View Post
Samsung_Moderator
Hi there, I can certainly understand the need for the dryer to complete the cycle(s) and the good ne... View Post |
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I bought the SAMSUNG WW90T684DLH/S7 washing machine 8 months ago. The issue is that it makes a lot of noise when starting the spin cycle, as it... View Post 
userAwq6hoC8u5
I've tried everything as you described, but the washing machine still makes noise. I'm sending you a... View Post |
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I have this washer and dryer wf50a8600av, how can I mute all sound? I already did the options for 3 seconds and scrolled over to the sound and... View Post
Samsung_Moderator
Hi there, Thanks for reaching out about this. I can see how those sounds could be annoying on the wa... View Post |
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Liquid Detergent levels are not dispensing correctly. Auto Dispense is enable on the Smart Things app. It used to work and now it stopped working.... View Post 
Samsung_SxAakuf
Yeah I already did that. I was just wondering if anyone else had any ideas. View Post |
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Where should the black "Cap Fixer" sit?? Please send a picture, please... ( Wash Machine WW11BGA047AEEE ) View Post 
Samsung_Moderator
Hello and thank you for reaching out to our Samsung Community team regarding the part for your washe... View Post |
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Hi everyone! I have a brand new Samsung Bespoke washer and dryer set that I've probably used about 4 times now. The dryer has always made... View Post
Samsung_Moderator
Hey there! I can certainly understand your concerns with the noise and the smell; I'll be delighted ... View Post |
