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Samsung Washer Dispenser Housing Leaking out the back

(Topic created: 02-08-2023 03:41 PM)
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dijonace
Constellation
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Washers and Dryers

Hello all,

We love our Samsung washer but we have an issue.  We get a very small puddle of water under it.  We had a trusted appliance repairman come out and he showed us that the dispenser housing was slightly leaking out the back.  The seal between the top of the housing and the bottom of the housing had broken in one small spot.  The model number of the replacement housing is:

dc97 - 21472a

It's my understanding that this housing is no longer being manufactured and that I will need to go to ebay or other sites.  Any other suggestions on how to fix this?

As a temporary fix our repairman has lowered the cold water pressure  that enters the chamber.  And if we cannot get a replacement housing he will apply some silicon adhesive to the area.

Any advice you have is greatly appreciated.  Is there a new model number that maybe we don't know about?

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Diaboyos
Honored Contributor
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Washers and Dryers
Have you contacted Samsung directly? You may call or text START to 1-800-726-7864 to contact Samsung directly.

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Diaboyos
Honored Contributor
Options
Washers and Dryers
Have you contacted Samsung directly? You may call or text START to 1-800-726-7864 to contact Samsung directly.
dijonace
Constellation
Options
Washers and Dryers

Thank you

 

 
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