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‎12-03-2022 09:46 AM in
Washers and DryersThe tub on my 2 year old Top loading high efficiency washer makes a banging sound during agitation.
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‎12-03-2022 03:13 PM (Last edited ‎12-03-2022 03:14 PM ) in
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‎12-04-2022 08:34 AM in
Washers and DryersHi there, I can definitely understand the concern with hearing banging noises during the wash cycle. As @MarvinX said, there are a few simple things that are most often the cause of this sound. I'm also providing the following link to our guide on washer noises. It has detailed information about what sounds are normal, as well as what to do if you hear an abnormal sound from the washer.
https://www.samsung.com/us/support/troubleshooting/TSG01001985/
If this does not resolve the issue, you also have the option to use the following link to locate a service center in your area to help with this.