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Washer tub banging during agitation

(Topic created: 12-03-2022 09:46 AM)
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gracie1208
Constellation
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Washers and Dryers

The tub on my 2 year old Top loading high efficiency washer makes a banging sound during agitation.  

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Samsung_Moderator
Community Manager
Community Manager
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Washers and Dryers

Hi there, I can definitely understand the concern with hearing banging noises during the wash cycle. As @MarvinX said, there are a few simple things that are most often the cause of this sound. I'm also providing the following link to our guide on washer noises. It has detailed information about what sounds are normal, as well as what to do if you hear an abnormal sound from the washer. 

 

https://www.samsung.com/us/support/troubleshooting/TSG01001985/

 

If this does not resolve the issue, you also have the option to use the following link to locate a service center in your area to help with this. 

https://www.samsung.com/us/support/service/locations/

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MarvinX
Comet
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Washers and Dryers
Just unplug wait about 10 minutes and re-plug in device. Have the same issue that usually resolved the issue. Sometimes this also happens when there is something heavy being laundered that unbalances the machine. Just pause the cycle, loosen or untangle the clothing inside and resume the wash. Thirdly if your doing the tub clean cycle this happens which is quite normal.
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Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Washers and Dryers

Hi there, I can definitely understand the concern with hearing banging noises during the wash cycle. As @MarvinX said, there are a few simple things that are most often the cause of this sound. I'm also providing the following link to our guide on washer noises. It has detailed information about what sounds are normal, as well as what to do if you hear an abnormal sound from the washer. 

 

https://www.samsung.com/us/support/troubleshooting/TSG01001985/

 

If this does not resolve the issue, you also have the option to use the following link to locate a service center in your area to help with this. 

https://www.samsung.com/us/support/service/locations/