Service menu error after tv serviced

[Johnnyxsi]

I just got my TV fixed today and everything was fine until I got an error saying "please go into service mode and setup below options -type, local set, font color options" it doesn't seem to be a problem after saying OK, but it turns up every time I start the TV. Obviously not going to service mode, but any advice ? 

[SamsungTam]

Did you have a Samsung technician to come out? If so can you provide me with your service ticket number? 

[Johnnyxsi]

thank you for your reply, my original ticket number was ###4153571171. Samsung suggested I create a new ticket ###4153621651

[userPwmvfLV5NC]

Hi - I had the same thing happen. We keep getting the same message after our tv was fixed. What's the solution?

[SamsungJam · Accepted solution]

The service center will need to come back out to rectify the issue,   Could you send me a private message with your previous transaction number?  http://bit.ly/2ihPL97.

[userAvt5CdLiha]

Having the same issue. Very happy to have my 5 month old tv working again but not so much with this new problem. 

[Anonymous]

@userAvt5CdLiha Did you recently have the unit serviced? If so, I would recommend following up with the service center.

[Coachterry]

I just got my TV fixed actually of months ago and everything was fine until I got an error saying "please go into service mode and setup below options -type, local set, font color options" it doesn't seem to be a problem after saying OK, but it turns every time I start the TV. Obviously not going to 3rd

[SamsungJam]

Oh no!  Could you send me a private message so that I can get some additional information?  http://bit.ly/2ihPL97

[kamaul]

I have this issue as well.  My TV is brand new and has never been serviced.