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user0tC7rduqfk
Asteroid

Light bleeding through UN65JS8500 screen

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Hello,

I purchased a UN65J8500 3 years ago and just recently, within the last 2 months, I started noticing what looks to be light spots shinning through the panel. These light spots are especially noticeable on solid colors.

I've posted a couple of images of what it looks like:

https://imgur.com/a/l7eRIUK

Is this something that I can fix or is this panel not worth saving?

 

Any suggestions would be greatly appreciated.

 

cheers,

 

devin

1 SOLUTION

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Samsung Moderator
Samsung Moderator

Re: Light bleeding through UN65JS8500 screen

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We will be happy to look in to this. Please send the serial number to this PM link.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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83 REPLIES 83
Samsung Moderator
Samsung Moderator

Re: Light bleeding through UN65JS8500 screen

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We will be happy to look in to this. Please send the serial number to this PM link.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in original post

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DCSYSMAN
Asteroid

Re: Light bleeding through UN65JS8500 screen

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I am having this issue also. Not just the bleeding but dark spots on the edge and overheating in the same edge area. I've researched and read all about the bleeding, dark spots and overheating melting the frames including the class action suit that should take care all of this. How do I go about getting the process going so you folks can repair this.

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Samsung Moderator
Samsung Moderator

Re: Light bleeding through UN65JS8500 screen

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@DCSYSMAN   We are sorry to hear about this. Please send the model and serial numbers to this PM Link.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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user5ICJ3ktHRn
Astronaut

Re: Light bleeding through UN65JS8500 screen

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Im having this exact same issue. Just started about a month ago. The main thing im concerned about is how hot the back of my tv is getting. Its not blistering hot but a little uncomfotable to the touch. From the reviews ive read it sounds like this is a known issue that samsung wont admit to and gets resolved about 50% of the time. Paying $2000 for a tv 3 years ago id expect it to last a little longer. Anyone had any luck?

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usery3FxxfjJ9K
Constellation

Re: Light bleeding through UN65JS8500 screen

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I'm having this issue as well.  Just noticed a couple days ago.  Upper right corner of screen.  Screen very hot in that corner.  What can be done?

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useraE0c1viMkT
Constellation

Re: Light bleeding through UN65JS8500 screen

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I am also having the light bleed issue on a un65js8500.  It started a few months ago and seems to be hot on the edges where the bleeding is occurring.  Any solutions to help resolve this?

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Samsung Moderator
Samsung Moderator

Re: Light bleeding through UN65JS8500 screen

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Hey!  Could you send me a private message?  http://bit.ly/2ihPL97


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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Samsung Moderator
Samsung Moderator

Re: Light bleeding through UN65JS8500 screen

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Please get back to me as soon as you can.  


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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userX1XllZPG0c
Constellation

Re: Light bleeding through UN65JS8500 screen

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I also have light bleeding through the sides of my screen on a UN65JS8500.  I also touched the sides of the screen and they are extemely hot to the touch.  With that much heat, that would explain why things aren't working well.  I haven't seen a real solution yet, or offered solution, is there anything that can be done to fix this or slow it?  The excessive heat really does concern me.

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