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ā04-29-2024 11:45 AM in
A Series & Other MobileThis problem has been going on for more than a year since I got this phone; I was hoping that someone else reported this problem and it would've been fixed by now but I cannot take it anymore.
I'm on WiFi calling; NetGear WAP 212 5ghz on a 500gb Fiber connection with T-Mobile as mobile carrier - incoming call I will answer, I will hear the person for 1-2 seconds and then it drops the call. This happens all the time, I can pretty much replicate it. It then takes about 1-2 minutes of jerking settings around before I can make an outgoing call. I have the latest update for this phone.
I am in a lousy cell coverage location so the Wifi calling is very important. I'm not sure if the lousy mobile coverage is having any effect on it.
What debug information can I provide?
We are 100% Samsung house (Washers, Fridge, Tablets, Laptops, TVs, Smart things) so I can't tell if you Snapple or Boogle devices have the same issue.
Solved! Go to Solution.
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ā04-29-2024 12:27 PM in
A Series & Other Mobilehttps://www.t-mobile.com/support/coverage/wi-fi-calling-from-t-mobile
Cheers
3Fees
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ā04-29-2024 12:56 PM in
A Series & Other MobileWi-Fi calling is a carrier supported service, not Samsung. Troubleshooting wi-fi calling should be done through your carrier.