Original topic:

Black screen issue

(Topic created: 3 weeks ago)
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Specament
Cosmic Ray
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A Series & Other Mobile

Ahhh yes, another day and my phone screen is frozen. Touch is no longer existent and power and volume buttons are too. Sometimes if I'm lucky, The black screen is all I see...

 
*happens alot when having more than 5 apps open at the same time. Sometimes with taking pictures as well.
 
Maybe the next software update will fix the current buggy one. This is getting quite annoying but for anyone that has the same issue, hold down the power and volume down buttons and the same time until your phone force restarts and displays the samsung logo. Once the logo appears then let go of the buttons.
2 Replies
JLo33
Galaxy
Options
A Series & Other Mobile
Have you looked at how much space, ram, is being used and utilized?
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Specament
Cosmic Ray
Options
A Series & Other Mobile
I have the 8gb version, I always have around 3.5gb not in use. Even then, looking at a crash report, everything looks fine. I'm not too sure why this happens...
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