Original topic:

FRP lock

(Topic created: 10-02-2023 02:14 PM)
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A Series & Other Mobile
I have an old galaxy device that I haven't. Used in some time and wanted to sell to a friend. But I dont know the password so I factory reset it, but now it has a lock on it to the google account that was on it, but I'm not using the same one from when I has that phone nor do I even know what the account is, this feature is really stupid, but and solutions?
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Solution
LongHiker
Galactic Samsung Care Ambassador
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A Series & Other Mobile

@reburauphigh The reason for this is to reduce the usability of devices which are stolen. You should contact Samsung support directly.