Original topic:

Galaxy A15 5G experiencing many problems

(Topic created: 03-02-2024 01:49 PM)
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Mercedes77
Asteroid
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I have had this phone for about two weeks. I'm going to be returning it. Screen shakes, and apps just pop open. Wont let you click on apps. I hit text on my daughter. It called her three times. Done updates, tried turning things off. Did setting reset. Nothing works. Not sure if they all act like this but I'm not happy with this phone. I'm not sure what else to try. I even did a factory rest. Nothing works, very upset with this phone!

60 Replies
ChuckInMoFNAB
Constellation
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I've also had problems with mine locking up, with the settings and notifications coming down, blocking the screen and going crazy. Fortunately a soft reboot cleared it both times, but I've only had it a week.

I've also had to do a couple hard reboots and clear the partition, data speeds were glacial. 

Silly me, thinking Samsung only made functional smartphones, is the A series a beta testbed for the G's?

rociosenra
Constellation
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Hi! Bought this same phone 2 weeks ago. The same is happening to me. I thought the problem was the glass screen protector, but it is not. Did you find any solution?

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Nilesh kadu
Constellation
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Same issue ...replaced phone but still same issue with a15

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Mercedes77
Asteroid
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Try my post up above go into safe mode for 10-15 min. It fixed my phone
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xxxeric
Constellation
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It keeps Glitching a lot on A message and it won't let me Quick on the app It just wasn't working too
xxxeric
Constellation
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Hi my phone keeps on glitching a lot
Pratham pandya
Constellation
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What if i bought it on emi...i was facing some kind of problems like laaging and some apps and screen stop working..then i went to service center of samsung they did some software update and they told me that uh won't face problems again..and after 3 4 hours I'm facing same problems...what should i do now

 

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usercTGRrfLd3F
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Same issues here.  I've had my A15 for two months and in that time it's frozen 3x/day, called 911 all by itself, sent weird stuff thru Facebook Messenger, and today it did its second uncommanded factory reset! I just finished setting 2FA and office access back up after the first one.   I'll try the safe mode issue someone outlined but if that doesn't cure it this phone is history. 

Teslas1067
Constellation
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Mine the same issue 😭😞 I returned to shop they factory reset and nothing happened 🙄worst phone ever bought in Samsung shop.

Won't lie am disappointed ☹️

saddestever
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Absolutely the worse phone I have ever had.