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Original topic:

Galaxy A50 ringtone sometimes don't work when a person calls

(Topic created: 09-27-2020 03:22 AM)
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Apache1
Asteroid
Options
A Series & Other Mobile

Hello,

have the following problem with Samsung galaxy a50 phone find that sometimes the ringtone does not work when a person rings me, this problem does not happen all the tine, get no warning it just happens, all I know when this problem has happens the phone tells me I have a new voicemail.

 

any help would be appreciated 

 

thanks

 

matthew

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Apache1
Asteroid
Options
A Series & Other Mobile

Hello,

I have reset the phone and so far the problem has not come back,

thanks for your help.

thanks

matthew

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3 Replies
Fmedicci
Constellation
Options
A Series & Other Mobile
thanks..useful
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SamsungAdam
Samsung Moderator
Samsung Moderator
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A Series & Other Mobile

Thank you for reaching out. Just to clarify, does the ringtone not go off or does the phone not ring at all and goes straight to voicemail?


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Solution
Apache1
Asteroid
Options
A Series & Other Mobile

Hello,

I have reset the phone and so far the problem has not come back,

thanks for your help.

thanks

matthew