Galaxy A71 blocks incoming calls after update

[userE6HfkolcO7]

There is not a forum for A71 so I chose s21. I updated my phone last Thursday and it started blocking all incoming calls. If I turn off spam protection the calls ring through. This looks like a bug. Any help out there?

[fook]

I should have added: phone version is 13.1.23.2; call version is 13.3.01.1.

[fook]

This is my post. I don't know why the original post shows as from someone else I don't know.

[KennewickMan]

Because when you posted that, you hadn't changed your username.

[KennewickMan]

Also, see my post **ISSUES AFTER ANDROID 13**

[fook]

I tried the steps you outlined: and it made no difference. Incoming calls are still blocked when spam protection is enabled. I need to figure out how to contact samsung support.

[KennewickMan · Accepted solution]

Spam/ scam protection is usually a carrier service add-on. Try contacting them as well.

[fook]

Thanks. I'd already contacted them. They told me to contact samsung. Will try them again.