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Original topic:

Galaxy a11 game comes up when in Outlook express or opening texts??

(Topic created: 12-20-2022 02:19 PM)
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neicek
Constellation
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A Series & Other Mobile

How can you stop a game from coming up when you are in outlook express and want to open something up in a text? I can never open up web site.

 

 

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LongHiker
Legendary Samsung Care Ambassador
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A Series & Other Mobile

@neicek It sounds like you have inadvertently installed some malware or adware. You can run something like Malware Bytes from the Play store to find and remove the item. 

You can also use Samsung's Nice Catch to determine what is causing the pop up. It is part of Samsung's Good Lock app. Both are available in the Galaxy Store. 

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LongHiker
Legendary Samsung Care Ambassador
Options
A Series & Other Mobile

@neicek It sounds like you have inadvertently installed some malware or adware. You can run something like Malware Bytes from the Play store to find and remove the item. 

You can also use Samsung's Nice Catch to determine what is causing the pop up. It is part of Samsung's Good Lock app. Both are available in the Galaxy Store. 

neicek
Constellation
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A Series & Other Mobile
Thank you so so much.
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