JUMP TO SOLUTION Solved

Original topic:

Galaxy a11 game comes up when in Outlook express or opening texts??

(Topic created: 12-20-2022 02:19 PM)
911 Views
neicek
Constellation
Options
A Series & Other Mobile

How can you stop a game from coming up when you are in outlook express and want to open something up in a text? I can never open up web site.

 

 

1 Solution


Accepted Solutions
Solution
LongHiker
Galactic Samsung Care Ambassador
Options
A Series & Other Mobile

@neicek It sounds like you have inadvertently installed some malware or adware. You can run something like Malware Bytes from the Play store to find and remove the item. 

You can also use Samsung's Nice Catch to determine what is causing the pop up. It is part of Samsung's Good Lock app. Both are available in the Galaxy Store. 

View solution in context

2 Replies
Solution
LongHiker
Galactic Samsung Care Ambassador
Options
A Series & Other Mobile

@neicek It sounds like you have inadvertently installed some malware or adware. You can run something like Malware Bytes from the Play store to find and remove the item. 

You can also use Samsung's Nice Catch to determine what is causing the pop up. It is part of Samsung's Good Lock app. Both are available in the Galaxy Store. 

neicek
Constellation
Options
A Series & Other Mobile
Thank you so so much.
0 Likes
Reply