Hero survivor king instant game doesn't work, needs reset

[Alucard1360]

• Hero survivor king  game doesn't work it started then just music and blue screen appear as below photo even after reseting game hub
•  
• How can I reset the game
• Or some one have a solution
• Thank you,,,
• 

   

[userra]

I can't even find the game in Samsung or Playstore but see a hero defense king game in Google play. Do you think they discontinued the game? Force quit the app, clear the cache, if you wanted to uninstall it and then install it would be difficult not knowing where the game came from

[Alucard1360]

I did that. I even uninstall and reinstall the game hub

Yes it is still in Samsung market meddle east

[Samsung_Moderator]

Thanks for reaching out. Support for US products is the focus of this forum. As your device is a non-US model information is severely limited. We kindly suggest that you use this link to look for a support team in the area your product was manufactured in: https://www.samsung.com/us/common/visitlocation.html 

Additionally, if you scroll to the bottom of the page on the website for your region, you might discover that your nation provides its very own support forums, just like this one! Just look for the Community Option.