Original topic:

I can't reset my password in secure folder

(Topic created: a week ago)
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drivingcat
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I try everything but nothing is working I restarted my password for my account I don't see restart password and I try the password it was suppose to be and I am lock out. How can I open my secure folder? Please help
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LuluR
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Long press the secure folder and press the little info button and after that press "Secure Folder settings". Once you've pressed it go to lock type and put in you're secure folder password then you can change the password.
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drivingcat
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I try but it sends me back to the lock screen
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LuluR
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Do you try to put in the password into it
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drivingcat
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Yes and I lock out for 10 minutes
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LuluR
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You can also just reset it using your Samsung account
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drivingcat
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I try that and I am still lock out
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LuluR
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Did you press "Forgot pin"
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drivingcat
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I don't see that
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LuluR
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Get the password wrong once and see if it says "Forgot password"
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