Original topic:

I can't reset my password in secure folder

(Topic created: Monday)
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drivingcat
Asteroid
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I try everything but nothing is working I restarted my password for my account I don't see restart password and I try the password it was suppose to be and I am lock out. How can I open my secure folder? Please help
15 Replies
LuluR
Asteroid
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Long press the secure folder and press the little info button and after that press "Secure Folder settings". Once you've pressed it go to lock type and put in you're secure folder password then you can change the password.
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drivingcat
Asteroid
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I try but it sends me back to the lock screen
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LuluR
Asteroid
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Do you try to put in the password into it
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drivingcat
Asteroid
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Yes and I lock out for 10 minutes
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LuluR
Asteroid
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You can also just reset it using your Samsung account
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drivingcat
Asteroid
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I try that and I am still lock out
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LuluR
Asteroid
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Did you press "Forgot pin"
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drivingcat
Asteroid
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I don't see that
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LuluR
Asteroid
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Get the password wrong once and see if it says "Forgot password"
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