Original topic:

I have a problem with my phone A40 ( camera )

(Topic created: Sunday)
83 Views
Sakta
Constellation
Options

I have a problem and I would like you to solve it for me if you can. The problem is that when I want to enter the application called the camera, a message appears to me saying ( Security policy prevents use of camera). This is the problem I am facing. I would like you to solve it as soon as possible. Please. My phone name is A40s

0 Likes
Reply
2 Replies
realaud
Honored Contributor
Options
A Series & Other Mobile

Are you doing this from the Samsung Camera app or a third-party camera app or an app that has a function to use the camera?  The Samsung Camera app should have no security restrictions on it, but you can check its permissions by long pressing on the camera app icon, tapping the circled "i" on the upper right and making sure where it says "permissions" all the permissions are enabled. If you see the camera does not have permission, tap that section and add it.  Do the same for any app for which you want to use the camera from within (such as Zoom or Facebook), even a third-party camera app.

Screenshot_20250209_170353_Settings.jpgScreenshot_20250209_170347_Permission controller.jpg

0 Likes
Reply
LongHiker
Galactic Samsung Care Ambassador
Options

@Sakta Unfortunately you have landed in the user to user discussion group for Samsung US products and services. To find the discussion group for your geographical area, visit https://www.samsung.com/us/common/visitlocationsite/  

0 Likes
Reply