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Members app not compatible when opening from the Google Play Store

(Topic created: 04-18-2024 04:55 PM)
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userrvsb1tx7hA
Constellation
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A Series & Other Mobile

The Samsung Members app when I try to open it through Google play says that my device is not compatible with them anymore! OMG?! MY Device (phone) is a Samsung Galaxy 12 cellphone! 

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Solution
GaryB82
Galactic Samsung Care Ambassador
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A Series & Other Mobile
Uninstall and try the one from the Galaxy store
https://apps.samsung.com/appquery/appDetail.as?appId=com.samsung.android.voc&cId=000006837822


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5 Replies
Solution
GaryB82
Galactic Samsung Care Ambassador
Options
A Series & Other Mobile
Uninstall and try the one from the Galaxy store
https://apps.samsung.com/appquery/appDetail.as?appId=com.samsung.android.voc&cId=000006837822


If you've found my post to be helpful, Please like my Comments ✓✓✓.
If my response resolved your issue, please press the Like and ✓✓✓ to Accept as Solution button.


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Member23
Halo
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A Series & Other Mobile
When I try to uninstall it just stays in the play store and says "update"
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Members_NJHPGNF
Constellation
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A Series & Other Mobile

On my pixel 8 is says the app is incompatible from the Play Store, the web version of the Galaxy Store and side loading the apk. Why? 

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5URV1V0R
Cosmic Ray
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A Series & Other Mobile

Yes because it requires a Samsung phone.

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Omnifarious
Astronaut
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A Series & Other Mobile

Beautiful, can't register my products through their website because their website has claimed its "under maintenance" on all my browsers for the past 4 months and I can't register with their app because they're Anti-consumer and trying to force me to buy their phone just to use an app.

 

I will never purchase another Samsung product in my life, just trying to register my products has been a nightmare.

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