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‎05-25-2021 11:47 PM (Last edited ‎05-28-2021 09:32 AM by SamsungRei ) in
A Series & Other MobileLost my old phone, and so the number, Gmail account, and all passwords are lost. Now I am not able to log into my samsung members account. How can I get into my account without the linked phone number and gmail?
Solved! Go to Solution.
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‎05-26-2021 06:12 AM in
A Series & Other MobileGo to your carrier and tell them that you lost your old phone. They will disable the SIM card in that phone. Get a new phone. Your carrier will provide you a new SIM card. The new SIM card will have the same phone number that you previously had.
Go to the Google website on a PC. Follow the steps to reset the password on your Google account.
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‎05-28-2021 09:40 AM in
A Series & Other Mobile@kpat1084 I understand how upsetting this is. @LongHiker provided excellent advice for retrieving your phone number and Gmail account. If you have any trouble accessing your Samsung account, please contact the Account service team so they may assist you. They may be reached by calling 1-855-795-0509.
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