Original topic:

Pattern locked out of phone using pattern

(Topic created: 3 weeks ago)
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kr1ssy7
Constellation
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i have a galaxy a54 and cannot figure out how to reset my phone. It has a pattern, it keeps saying incorrect passcode. Does not give me an alternative way like thumbprint or pin. I set this phone up with thumbprint and pattern so not sure why i cant use 1 or the other.Theres no other option visible for forgot passcode. It just has option for emergency call only...how can i change my passcode or reset my phone so i can use it?? Please help. Thank you
11 Replies
ChaosSaber
Honored Contributor
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Did you try to wipe data in recovery mode?
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meself
Supernova
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How would that fix a lock screen pattern
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ChaosSaber
Honored Contributor
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It will wipe the phone which is the only way to get it fixed, unless you have another idea on how they can get into their phone
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ChaosSaber
Honored Contributor
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Plus they are wanting to reset it
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meself
Supernova
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A reset would just be a hassle in my view
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ChaosSaber
Honored Contributor
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Trying to get into a phone that you can't is more of a hassle, but by all means, how can they get into their phone?
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ChaosSaber
Honored Contributor
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Briigid
Cosmic Ray
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Here's what I would do.

Go to the SmattThingsFind website on another device.

Sign in with your Samsung Account (If you don't have one, better get to wiping that phone)

Then, unlock the phone using the SmartThingsFind menu.
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BruZZi
Sun
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"https://smartthingsfind.samsung.com/"

Unfortunately Smart Things Find doesn't work anymore.

The "Unlock" option was removed (with UI 6.0 - 6.1 ?!?)

 

Screenshot_20240816_203933_Samsung Internet.jpg

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