Original topic:

Potential spam

(Topic created: 4 hours ago)
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Quasar1266587
Asteroid
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A Series & Other Mobile

My A15 5G has ''caller ID and spam protection" enabled in the settings.

 

I often get WANTED calls from a particular exchange i.e. 609-334-xxxx and the "Potential spam" message shows up when I get the call from all those 334-xxx numbers, which are NOT spam.

Is there any way to stop it from showing those calls as "Potential spam" ?

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2 Replies
meself
Honored Contributor
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A Series & Other Mobile
Might be a spoofed number that being detected being similar to the wanted number
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user_ams007
Planetary Samsung Care Ambassador
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A Series & Other Mobile
Unfortunately, these callers are finding ways to beat spam protection by creating fake numbers from all over the world, I receive a few calls per day from different numbers, and sometimes they will use someone's real phone number to bypass the Calling protection, I recommend you reach out to your carrier and ask them if they have any Applications or Settings that can be enabled on your phone

You can also install the free version of Hiya from the Google Play store, That may help you. Also, below is a to the Fcc for more detailed information on how to block them and protect your privacy

https://www.fcc.gov/call-blocking

https://www.samsung.com/us/apps/smart-call/
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