- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎03-27-2020 08:44 PM in
A Series & Other MobileI have a J7 Prime and I'm looking for a recommendation on a reliable, free App to download to help me clean up unused files and general maintenance. Any suggestions?
Solved! Go to Solution.
1 Solution
Accepted Solutions
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎03-27-2020 09:06 PM (Last edited ‎03-27-2020 09:07 PM ) in
A Series & Other MobileHi @Czeleny,
There is no need to get an application to clean your device the beautiful thing about Samsung Device (s) is that the majority of them have a cleaning feature.
Please try this solution (s):
Device Memory:
View and manage the memory used by the device.
- From a Home screen, tap Apps > Settings.
- Tap Device maintenance > Storage. Used memory is divided into:
- Documents
- Images
- Audio
- Videos
- Apps
To increase available memory:
- From a Home screen, tap Apps > Settings.
- Tap Device maintenance > Storage.
- Tap Clean now and follow the prompts
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.
INFO:
For service options, please reach out to us via one of the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513- 3. Private Message: http://bit.ly/2XERsky
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎03-27-2020 09:06 PM (Last edited ‎03-27-2020 09:07 PM ) in
A Series & Other MobileHi @Czeleny,
There is no need to get an application to clean your device the beautiful thing about Samsung Device (s) is that the majority of them have a cleaning feature.
Please try this solution (s):
Device Memory:
View and manage the memory used by the device.
- From a Home screen, tap Apps > Settings.
- Tap Device maintenance > Storage. Used memory is divided into:
- Documents
- Images
- Audio
- Videos
- Apps
To increase available memory:
- From a Home screen, tap Apps > Settings.
- Tap Device maintenance > Storage.
- Tap Clean now and follow the prompts
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.
INFO:
For service options, please reach out to us via one of the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513- 3. Private Message: http://bit.ly/2XERsky
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎01-18-2021 05:58 AM in
A Series & Other MobileHey, Constantino_A
Can you please list down such apps which can be helpful for cleaning up the device? such as Avast cleaner or Avira Optimizer are these apps are legit?
Thank you looking forward for your response
@Constantino_A wrote:Hi @Czeleny,
There is no need to get an application to clean your device the beautiful thing about Samsung Device (s) is that the majority of them have a cleaning feature.
Please try this solution (s):
Device Memory:
View and manage the memory used by the device.
- From a Home screen, tap Apps > Settings.
- Tap Device maintenance > Storage. Used memory is divided into:
- Documents
- Images
- Audio
- Videos
- Apps
To increase available memory:
- From a Home screen, tap Apps > Settings.
- Tap Device maintenance > Storage.
- Tap Clean now and follow the prompts