Rotate to landscape mode is not working

[userZdKumZH9eY]

Rotate to landscape mode is enabled on my A51.   It was working and now it is not.  Maybe, it stopped working after the phone I was updated to version 10 - I'm not sure.

I did try powering on and off. 

Does anyone have any settings I need to check as possibly something I enabled which is preventing the smart phone from going into landscape mode.

Thanks in advance. 

[userZdKumZH9eY]

Oops, I meant I am on version 11 now. 

[knightsurgeon]

Can you provide the baseband version running on your device? This can usually be found in the settings under About Device > Software Information. 

[userZdKumZH9eY · Accepted solution]

Thank you so much for your reply.  I just found the solution.  It was due to "user error".  I had "locked" the screen and that seeme d to be preventing the view from chagning from portrait to landscape and vice versa.   

[knightsurgeon]

Gotcha, glad to hear you were able to sort it out! Let me know if you have further concerns. ^_^