Original topic:

Samsung A12 Storage shows "System" 10.30GB ,"Other" at 20.85GB?

(Topic created: 12-05-2022 03:19 PM)
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Lefky74
Constellation
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A Series & Other Mobile

New User here. I bought a Galaxy A12 (Mod. #SM-S127DL) and recently ran into an issue with my phone storage. Just recently I started receiving "low storage warning" messages. My internal storage is currently 32G and is nearly full, but the trouble is I have about 5 pictures (538KB), no video and very little audio (15.09MB), and a moderate amount of apps, so it's not on my end. I cleared my browser's history and optimized my phone, which gave my a few hundred MB, but it's still almost full. The problem exists with two items on my internal storage list: "System," which is currently using about 10.30GB, and "Other," which is using a whopping 20.85GB. Is there anyway of freeing up some Gigs from these two items, particularly the "Other" item?

I might add that I recently purchased a Galaxy micro-SD 64G memory card. Will this help with the issue?

 

 

 

 

 

 

 

 

 
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user365170tdJ15
Honored Contributor
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A Series & Other Mobile
A couple things to do

Check all the Trash and clear them out ...
... Open Settings
... Tap Battery and Device Care
... Tap on Storage
That will list all Trash that have content ... clear any that are there


Second thing ...

Reboot to the Maintenance screen

Select Clear Cache Partition (answer Yes)

Select Repair Apps option

... phone will automagically reboot... give it 2-3 minutes to finish up

Check Storage allotment again for Other
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Lefky74
Constellation
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I emptied the trash before, but there wasn't much there to delete.

I'm not sure how to proceed with step two: I searched "cache," "repair," and "petition," but nothing came up. Where would I go to do this?

 

 
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TheArrrrrgonaut
Constellation
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I’m having the same problem with “other “occupying 21. 90 GB of storage. I executed the second step twice and nothing changed. Other options?

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Samsung_Vwfp25q
Constellation
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A Series & Other Mobile

I'm having the same problem.  I can't get to any maintenance repair clear cache screens.

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