Original topic:

Samsung A54 update and IMIE issues

(Topic created: yesterday)
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Nuruddin sarker
Astronaut
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I bought a samsung galaxy A54 device from aliexpress few days back. While i check the about device, I found 15 digit IMIE number and checked online and matched. But while I checked today IMIE number the 15 digit all are 0.

Also the device showing modified and unable to update from phone but it's android 14 version 8/256GB.

 There are many apps I'm unable to download or unable to used to the security issues specifically bank apps.

Suggest me above issues. 

Thank you in advance 

4 Replies
LongHiker
Galactic Samsung Care Ambassador
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@Nuruddin sarker  I would suggest returning the device for a refund. 

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realaud
Honored Contributor
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Definitely return the device.
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meself
Honored Contributor
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You need to return for refund
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3Fees
Red Giant
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Send back for refund. All 0's means a serious hardware or software problem.

Cheers
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