Samsung Find App Won't Open / Family Location

[crEHzeeCanuck]

The Samsung Find App won't open on my son's new phone (A15 5G). It starts to open but then immediately closes with no error message. I have tried uninstalling/reinstalling it and rebooting the phone. I am wondering if it has something to do with his Samsung account being for a minor, and he phone is supervised by me - but I've tried to adjust parental controls to allow the Find app and nothing seems to work.  My goal is to access the Find app on my son's phone, so that I can set it to share his location with my phone using the "Find family members" feature.   

[Samsung_Moderator]

Hello crEHzeeCanuck, Welcome to the Community. We understand the concern with getting the Samsung Find app to work with your son's phone.

Here is a link with more information for using Samsung Find: https://www.samsung.com/us/support/answer/ANS10003601/

We did notice under the Find People section that the feature is not available at this time. 

Let us know if this helps.

[Azel]

Do a junk file clean and limit background processes to two. Reboot your phone and see if that works.