Phone only charges to 80%. Disconnecting and reconnecting phone to charger will complete 100% charging. Swapped out the battery with another, that's not it. Phone is two years old.
Do you experience these symptoms if you try to charge your device with it in safe mode? If your phone is misbehaving, it's possible that a third-party app is causing the issue. To figure out what app is acting funny, you can use the Safe Mode feature. In Safe Mode, your phone won't run any third-party apps. This allows you to easily identity and remove the app that may be causing the problem.
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I only learned about the safe mode a few minutes ago. I will give that a try. I do get messages saying an app is draining the battery faster than it is charging.
Charging in the safe mode did not improve charging. The only way it will fully charge is disconnecting and reconnecting the charger after it reaches 80% - 88%. 88% is the highest it will charge. My wife has the same phone, it charges as it should using the same charger.
BTW, thank you for your input, very much appreciated.
I also have this problem.. I reset my device but nothing, it still has battery problems, I switched its battery but nothing helps.. I might get a new phone
I having this problem to plug it in charges only partially then plug it back in to another outlet and it charges the rest but I dont have outlook so it's not that how do I know what app it is if it is an app
