JUMP TO SOLUTION Solved

Original topic:

Samsung SmartTag 2 battery draining

(Topic created: 11-29-2023 12:32 PM)
13361 Views
Artray
Asteroid
Options
A Series & Other Mobile
I thought I bought a bad pack of 4 Smarttags 2 so I returned them and got another pack of 4. Needless to say I had another battery drain in 15 days.
I bought a pack of 4 Smarttags 2 and I put a black tag on my puppy. In 15 days that one completely drained and I had another black tag on my headphones and the white tags on my car and car key, which would make the noise as though it was draining but they were fine, so I switched the black tags and one again, in about 15 days the battery on my puppy died on a different tag. I returned that pack and got a new pack but once again, the one on my puppy died in about 15 days. I put the first SmartTag in my puppy and haven't had an issue. 
Is there any update for the SmartTag 2 to help the battery drain?
19 Replies
Options
A Series & Other Mobile
Are you purchasing these smarttags from Samsung or a 3rd party? (Just curious) I have the smarttag 2, but I haven't used it much, I'm planning on putting it on the pooch, but now I'm hesitant
420kid6
Cosmic Ray
Options
A Series & Other Mobile
Use the white smarttags so the battery doesn't drain
Molnar
Constellation
Options
A Series & Other Mobile

That's NOT TRUE, I bought a pack of four and I have one of them with the battery draining problem and is WHITE. So please, lets no talk with out real knowledge.

Artray
Asteroid
Options
A Series & Other Mobile
I purchased through Amazon, but these did just come out, a month ago.
As for the color, I was having similar issues, but no battery drain, with the white ones. However ,I didn't try the white ones on my puppy, but I would not see a difference in the color of a case, when the mechanics are all the same inside.
But my old 1st Gen SmartTag is doing great.
0 Likes
Reply
Options
A Series & Other Mobile
That's so odd because I bought through amazon as well. I'm going to experiment with mine to see if it has the same battery drain. But if anything, just use the old ones for now until an update (who knows when) will come out. I'm gonna follow you and I'll tell you if anything comes up!
EthanHunt
Cosmic Ray
Options
A Series & Other Mobile
So I just received my first ever smart tag 2 this morning through Amazon. I tracked it once and then also modified the ringtone. Placed it on my keys in my house. It's now less than twelve hours later, and just received notification that the battery is critically low. This is outrageous! I'll swap the battery once. If it happens again in a short time, it's getting returned for sure. Ridiculous...
userGJKyHXDtqy
Constellation
Options
A Series & Other Mobile
I'm having the same issue I bought the 4 pack. I put one in luggage bag since I travel alot for work and put it in power saving mood and it died way before the one on my keys.
karver
Constellation
Options
A Series & Other Mobile
Same issue here. After one week battery shows low.
Nhawk
Cosmic Ray
Options
A Series & Other Mobile

First one lasted about 2-3 weeks, the second lasted a month.  Confirmed that the battery is low by checking voltage...it's down to 2.8V