JUMP TO SOLUTION Solved

Original topic:

Security and privacy saying to update my phone, but phone is up to date?

(Topic created: 05-09-2024 04:47 PM)
5336 Views
philly1986
Constellation
Options
A Series & Other Mobile

When I go to security and privacy on my phone in the settings it says It says I need to update my phone so I press update it doesn't Because my phone is running the current software And when I scroll down to go to updates and something else.It says security update with the yellow explanation point by it.And then underneath that it says galaxy something is up to date

 
image
 
 

1 Solution


Accepted Solutions
Solution
philly1986
Constellation
Options
A Series & Other Mobile
Just got the january 1st security update. Don't know why it took so long to get to my phone

View solution in context

0 Likes
Reply
8 Replies
re_goon
Constellation
Options
A Series & Other Mobile
Same issue and no fix info , looks like I have no option but to upgrade.
0 Likes
Reply
Solution
philly1986
Constellation
Options
A Series & Other Mobile
Just got the january 1st security update. Don't know why it took so long to get to my phone
0 Likes
Reply
Phil124
Constellation
Options
A Series & Other Mobile
did it take a month to update? I have the same issue but it won't let me use my work apps like outlook until the update comes through
0 Likes
Reply
NikGal06
Constellation
Options
A Series & Other Mobile

Mine is doing exactly this too. Has anyone found a solution yet?

Tanner23campbell
Constellation
Options
A Series & Other Mobile

I force stoped google play store, cleared the cache and storage, redid the update. Problem was solved for me. Hope this helped.

0 Likes
Reply
Jody3
Constellation
Options
A Series & Other Mobile
Is there any solution to fix this yet? Somebody please help😖🫤...
Thank you🤗!!
Tanner23campbell
Constellation
Options
A Series & Other Mobile

I force stoped google play store, cleared the cache and storage, redid the update. Problem was solved for me. Hope this helped.

0 Likes
Reply
SwampBeast78
Constellation
Options
A Series & Other Mobile
Under security and privacy it says to update my phone what's an exclamation point I go to update my phone and it says system software is up to date it even shows the newest security policy down there has been updated but when I go back to security and privacy it says to update my phone again why is this
0 Likes
Reply