Hello, a couple days ago I bought 2 Smart Tag 2 units for my dogs.
That day I've linked them to my phone succesfully, tested both ringing functions (double pressing the smarttags to ring my phone, and pressing the "ring" option on the find app, to ring the tags), both functions worked perctly.
Now, after two days, I can only ring my phone, from both tags.
I cannot rmake any of my tags ring from the Find App. On the Smartthings menu they appear as connected with recent updates. Only the tag ringing function seems to not work.
The phone is a few feet from the tags and as wi-fi and bluetooth enabled.
Same issue with mine. Ringing worked properly when connected for the first time, but doesn't work couple days later. No power saving mode, everything seems ok, connected, shows position on map, even Search nearby works. I can ring my phone with double click, but when I try to ring the tag, it doesn't work - it tries to connect, then shows error "Couldn't connect to tag and start ringing". I've solved it by reseting the tag and connecting it again, but it's not acceptible, that I can't rely on it. Please, Samsung, respond with some solution.
