Original topic:

SmartTag 2 not ringing from the find app

(Topic created: 01-13-2024 12:15 PM)
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felipell
Constellation
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A Series & Other Mobile

Hello, a couple days ago I bought 2 Smart Tag 2 units for my dogs.

That day I've linked them to my phone succesfully, tested both ringing functions (double pressing the smarttags to ring my phone, and pressing the "ring" option on the find app, to ring the tags), both functions worked perctly. 

Now, after two days, I can only ring my phone, from both tags.

I cannot rmake any of my tags ring from the Find App. On the Smartthings menu they appear as connected with recent updates. Only the tag ringing function seems to not work.

The phone is a few feet from the tags and as wi-fi and bluetooth enabled.

20 Replies
RodOz
Constellation
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Reset the problem tags and added them again. A glitch in the firmware update process seemingly. All seems ok now. Hopefully update to 0.20.04 helps?

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