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Original topic:

Software version on phone shows different than in app(s)?

(Topic created: 12-29-2023 05:12 PM)
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Anonymous
Not applicable
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A Series & Other Mobile

The system software version on my Android A03s is Android 13. So why, when I try 2 log in to certaom sites or try to give feedback on diffent apps it lists my software as running Android 10?? Has my phone been hacked?

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SamsungRyder
Community Manager
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A Series & Other Mobile

Hello, and thanks for reaching out regarding this. What your phone says it has for a software version itself is the correct Android version you have (in this case, Android 13). As @Trevanoc pointed out, not all apps recognize past certain Android versions, and for that, you would need to contact the app developers for more information and feedback on the matter.

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2 Replies
Trevanoc
Halo
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A Series & Other Mobile
Some sites may not be up to date and/or may not be able to accurately get and/or display Android 11+. Same could be for the apps if the developers of it targeted Android 10 and have not added compatibility for Android 11+.
Solution
SamsungRyder
Community Manager
Community Manager
Options
A Series & Other Mobile

Hello, and thanks for reaching out regarding this. What your phone says it has for a software version itself is the correct Android version you have (in this case, Android 13). As @Trevanoc pointed out, not all apps recognize past certain Android versions, and for that, you would need to contact the app developers for more information and feedback on the matter.