Original topic:

Unable to access Samsung Galaxy a12 due to previous owner

(Topic created: 08-10-2024 08:05 AM)
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Dapri
Constellation
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A Series & Other Mobile

My brother relocated he left his phone to me James W i cant move forward with is email as owner can we please deleat my dear brother from the device?

2 Replies
meself
Honored Contributor
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A Series & Other Mobile
That would be in the account settings to change the email etc if you have the password
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jade101
Nebula
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A Series & Other Mobile
You can delete accounts in settings > accounts and backup > manage accounts then delete your brother's account
I have the same phone I had to do the same thing with sisters accounts