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ā01-29-2024 01:31 PM (Last edited ā01-30-2024 10:45 AM by SamsungJoJo ) in
A Series & Other MobileHas anyone received a software update to their phone using Smart Switch on a Windows computer with the A14 5G connected? Everytime that I have tried it the software says that I have the latest version. Does the A14 support this function?
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ā01-30-2024 10:04 AM in
A Series & Other MobileIf it says your software is up to date, then it is up to date. If you have been expecting an update, perhaps your carrier hasn't rolled it out to your model phone yet.
It should make no difference whether you are trying to get your update while linked to windows, through the windows link. All phone functions should operate properly.
If you feel that it's a problem because of the link, why not just disconnect the link while trying for your update. My guess is the results will be the same. If the update was failing because of the link, you would probably get some kind of error message. the fact that you are being told that you have the latest version, just means that any newer version has not yet been rolled out to you.
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ā01-30-2024 04:51 PM in
A Series & Other MobileI have had the phone since August and had read that if OTA updates weren't showing up that an alternative was trying Smart Switch. I had used apps with other brands of phones and usually, that function was available over the years using the apps provided by the Brand such as LG, Motorola, Blackberry and Etc. but had not tried Samsung's app before until this phone purchase. I had not gotten an update using the software with my phone or 2022 Galaxy S6 Lite Tablet. I thought that maybe the function wasn't available for lower price point devices. Thanks for the reply. No worries.
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ā01-30-2024 05:29 PM (Last edited ā01-31-2024 09:00 AM ) in
A Series & Other MobileYou have an A14 which is a lower end phone, so will probably be one of the last to roll out. My guess is that they do the flagships first (S series) and then the higher end if the A series. I have an A54 and I got the update. I did it manually, but through the phone settings, not smart switch. I don't imagine it's any different haw you do it manually as opposed to waiting for the automatic notification. Like I said, you would get an error message rather that your software is up to date.
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ā01-30-2024 05:30 PM in
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ā01-30-2024 06:59 PM in
A Series & Other MobileTo clarify; I have received OTA of UI 6.0 for both devices. I was asking for future reference. Prior to receiving those OTA updates, I had tried Smart Switch to see if updates would show up that way. I have some job sites that have poor cellular reception so I thought that Smart Switch would be an alternative to OTA. My last phone was an S8 and I never saw a need to use Smart Switch. I always received updates without issues. I was also working for a different company at the time. I hated to move away from that phone but I no longer received updates or security patches. Yes, I did check the actual software version of my software. I figured that it would be better to ask about whether my phone was able to use the software update function of that software as opposed to spending a lot of trial and error with it. Again, thanks for the response. I am good. Thanks.
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ā02-01-2024 08:44 AM (Last edited ā02-01-2024 08:46 AM ) in
A Series & Other MobileNow, the back story. I got a notification of an update and then proceeded with the firmware download. Everything was going fine, then halfway thru install it stopped. My phone was bricked stuck on bluescreen, saying the bootloader did not match. I flashed the phone with UI 5.1.1 and got it back in working mode.
I then used samsung smartswitch to install UI 6.0, and everything is working fine.
Needless to say, I will pause FOTA updates and install thru smartswitch from now on.
Don't panic about updates. If something goes wrong, you'll have to flash your phone up with the previous good working version and then update.
Cheers
3fees
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ā03-21-2024 08:40 PM in
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ā02-02-2024 08:33 PM (Last edited ā02-02-2024 08:57 PM ) in
A Series & Other MobileCheers
3Fees
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ā03-21-2024 08:47 PM (Last edited ā03-21-2024 08:47 PM ) in
A Series & Other MobileCheers
3fees