can't find order id email

[deltawinds]

i ordered a 25w wall charger from samsung.com near the end of september, it was supposed to arrive on the 18th of october. i either didn't get an email or accidentally deleted the email, is there a way to resend the email or another way to get the order id?

[LongHiker]

@deltawinds If you log into samsung.com you can see the information on all of your orders. 

[deltawinds]

my fault, i forgot to add that i ordered it via guest, thanks for replying regardless though.

[VerbumVeritum]

Kindly reach out to 1-800-SAMSUNG. They should be able to look up your order ID via a combination of your name, address, and email that you provided when you placed the order.

[deltawinds]

appreciate it.

[Samsung_Moderator · Accepted solution]

Hello, welcome to the Community, and thank you for reaching out. In addition to what @VerbumVeritum said, you can also reach the E-commerce team directly by calling 1-855-726-8721. They are the team who directly handle and manage orders, and you will be in good hands there!