Can't connect Samsung Xpress M3015DW Laser Printer to Windows 10 PC

[Kuoglasi]

I was trying to print a Word document with the print option but the this printer is not listed. I have installed the latest driver and the problem still exists. What should I do to connect the printer to my Windows 10 PC?

[userella]

Do you have a firewall? Maybe it is blocking it. Try disabling the firewall for a brief moment to see. Have you updated your Windows pc? Are you also in the same wifi as the printer?

[realaud · Accepted solution]

Have you gone into the computer settings panel/devices and gone to the printer header to see if the printer was actually added to the computer?  Just installing the driver without going through the installation process will not add the printer.  When you go to the computer setting/devices, if your printer is not listed, select add printer and let the system find your printer.  Surely the printer came with installation instructions. These days, the installation software is usually contained on a hard drive within the printer.

[LongHiker]

@Kuoglasi Years ago, in 2016, Samsung sold it's printer business to HP. For Samsung printer support visit HP support. https://support.hp.com/hr-en/product/details/samsung-xpress-sl-m3015-laser-printer-series/model/1646...