I just purchased a galaxy chromebook and did an update after I was done setting it up. Haven't had the device for a week yet and I'm having the same problem with the touchpad and the overheating. Not a good experience so far.
I'm having the same issue! I bought mine in early October and it worked just fine for about 2 weeks before the cursor started giving me trouble.
I spoke to support on facebook and did everything they suggested and it didn't work. I opened a repair request and sent my chromebook in for a week and it came back saying they found no issue but it's still there!
I can use the trackpad just fine for a while, but it inevitably becomes jumpy and unresponsive after a bit of use. I have to leave it shut down for a few hours before it becomes responsive again. It's driving me crazy, i've only had it for a bit over a month.
I also got mine in October, and it was fine until just a couple weeks ago. A restart fixes the issue temporarily, but then the cursor eventually acts like it's possessed again, and only a restart will return it to normal again. VERY FRUSTRATING!!!
I can still use a bluetooth mouse just fine, either before or after it starts freaking out. It's specific to the touchpad.
I already had my trackpad replaced once because of this, and now it's starting to happen again. Did anyone get a fix that went beyond replacing the trackpad?
Shame because I really like the computer otherwise!