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Galaxy book pro 360 overheating and noise

(Topic created: 08-25-2021 08:36 PM)
userYL2mHtCVop
Constellation
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Computers

I have this 13inch one for little over 2 months. I just noticed that my laptop gets really hot and a fan rarely kicks in.  It is too hot to touch it with a finger for more than a couple of seconds. Also, it appears that once a laptop gets hot (it only takes a couple of minutes after starting it and doing stuff), a noise comes out off from the bottom of the computers. It a period buzzer sound in about every 4 seconds.  It is audible when I am in the quite room and it continues until a power really cuts off while a comp is getting turned off. If I turn on a laptop again in a few minutes (before it really got cooled down), it starts right away during a booting process.  Anyone has a similar issue? Probably a defective fan?

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SamsungLarry
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Computers

I can definitely understand your concern here. Let's try to alleviate some of the stress by trying this link: https://www.samsung.com/us/support/troubleshooting/TSG01109648/ If this does not help I recommend letting a service technician have a look. As we would like to gather additional information and look at this from a case by case basis please provide the full model code and the serial number of the device as well as your best contact phone number, name, and email.  
 
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1 Reply
Solution
SamsungLarry
Community Manager
Community Manager
Options
Computers

I can definitely understand your concern here. Let's try to alleviate some of the stress by trying this link: https://www.samsung.com/us/support/troubleshooting/TSG01109648/ If this does not help I recommend letting a service technician have a look. As we would like to gather additional information and look at this from a case by case basis please provide the full model code and the serial number of the device as well as your best contact phone number, name, and email.  
 
Send a message on Facebook 
 
Send Message on Twitter 
 
Send Message to Moderator







Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in context