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Samsung galaxy book pro 360 overheating

(Topic created: 07-07-2022 12:50 AM)
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usera0rTM5PmOE
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Just had my laptop inspected after it overheated and burnt me , this also caused a small hairline crack on the screen , Samsung tell me there is no manufacture's fault ! They are blaming me for holding it , when it is a tablet which should be held , I can no longer use this tablet / laptop , 1000 pound out of pocket , do not buy laptops from Samsung they are dangerous !! And they will not fix them when they do go wrong. Told to retest it myself and see if it burns me again 

 

 

 

 

 

 

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Samsung_Moderator
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Hello! I understand how this can be frustrating with your laptop overheating. Since this is occurring please send me a private message with your full model and serial number so that we may look into service options for you? 

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Samsung_Moderator
Community Manager
Community Manager
Options
Computers

Hello! I understand how this can be frustrating with your laptop overheating. Since this is occurring please send me a private message with your full model and serial number so that we may look into service options for you? 

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