Original topic:

Galaxy4 laptop stuck on Microsoft page

(Topic created: a month ago)
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Irshdude
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Just got the laptop, did all the startup stuff and now I have a Microsoft page that is there and I can't do anything at all. Some online sites didn't help.

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meself
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What page
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Irshdude
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It's like a page with Microsoft symbols/icons but nothing happens. My little arrow moves around but nothing does anything.
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userwdsveT5ISp
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šŸ˜Š
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Box it back up and go get another one. Freezing out the box says there's a problem.
Samsung_Moderator
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Hello @Irshdude! Thank you for reaching out! I would recommend try a restart on the laptop to see if this still occurs. Also, so that I may look into this more could you provide a picture of what's going on?

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