Original topic:

SSD T5 Password Issues

(Topic created: 04-30-2024 10:26 AM)

I have a Samsung SSD T5 that I’ve been using for years as a back up/mirror drive from my PC. Out of nowhere it is asking me for a password. I have a list of passwords that I have used for many years and none of them work. I contacted Samsung and they have advised I need to do a factory reset which will delete all the content on the drive. I have googled the issue and even took it to local data recovery store and they said they can’t do it either. When I go into magician, I can still see that the drive contains the data. I find it very difficult to believe that there is no way possible to break this password encryption. I am sure, that if I was a bad guy in law-enforcement, took my drive, they would be able to obtain the data without my password. Appreciate any suggestions question. 

1 Reply
Epic Samsung Care Ambassador
Sorry to say this, but if it doesn't give you the forgot password option, you would need to reset the device. I've had to do this a couple of times myself

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