Unable to Register Galaxy Book Pro Model NP950XDB-KE6US

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Hello,

I've been trying to register my new laptop since 11/26/21 and "states unable to do so" incorrect S/N.  I have texted, email, and called without success.  I sent pictures of the box, the computer, and receipt (all coincide with the S/N).  Can someone please help?  Thank you.

[SamsungLK · Accepted solution]

This question would be better suited for our Accounts team. They can be reached at 1-855-795-0509