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Hi there I've got a frozen screen on my Samsung printer showing the Samsung logo and nothing after, Any help will be appreciated. Thanks, ... View Post Hello. I apologize, as of January 1, 2016, Samsung no longer provides technical support for printers... View Post |
I have this 13inch one for little over 2 months. I just noticed that my laptop gets really hot and a fan rarely kicks in. It is too hot to touch... View Post I can definitely understand your concern here. Let's try to alleviate some of the stress by trying t... View Post |
I've had this laptop less than three months and it is useless. Here is video of the laptop crashing twice within minutes of me opening it after... View Post this kind of response gives me shivers. just ordered one for my daughter and its crazy a company lik... View Post |
Hello, Â I'm looking for some suggestions or service help. I keep getting a "critical process died" BSOD on my new computer, it... View Post When I did the factory wipe it crashed before I installed any new software, I just moved data over. ... View Post |
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Hello, I recently purchased a Samsung Galaxy Book Pro 360 the 13 inch model from Best Buy and everything looked really nice until I actually... View Post I can definitely understand your concern here. Let's try to alleviate some of the stress by trying t... View Post |
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Recently my USB-C port on the left side of the Galaxy Chromebook has stopped working. I've tried multiple chargers and USB-C headphones and... View Post At this point, if the port is still problematic after factory resets, service would be the next sugg... View Post |
So I was told that I would receive an email within 14 days of getting my Chromebook with instructions on redeeming my free year of Google One? I... View Post |
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I recently bought this laptop and I am trying to get the backlight on the keyboard to stay on. I have tried to turn on the "always-on"... View Post hey guys i finally solved it. there is a light sensor next to the power blue light. the laptop is bu... View Post |
Right hinge broke. Unable to find replacement. Part number appears to be SZS191126A6. NEED HELP View Post I recommend reaching out to samsungparts.com they can also be reached at 1-800-627-4368 View Post |
3 days ago my touch screen ceased responding from my touch, but yet continues to respond to my stylus. I've tried most of the tricks to get to... View Post I understand how this may be frustrating and want to help, have you tried the troubleshooting steps ... View Post |
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I preordered the Galaxy Book Flex2 Alpha this morning and was reading a few reviews and realized I didn't see any confirmation that the 2-in-1... View Post Samsung has been notoriously vague on their digitizers since the first Alpha. To further the frustra... View Post |
Samsung Chromebook Plus V2 Model Number:  XE520QAB-K02US purchased in July 2019 for my 14yr old son school needs. Warranty expired... View Post i am facing similar issue with my Samsung Chromebook plus v2. cant find any help View Post |
The touchpad on my Galaxy Chromebook stops working every time it overheats (play youtube, charge it, watch Netflix for over 5 mins). Once stuck,... View Post Hey, try doing a factory reset of the device. Make sure you back up all data prior to doing so. If t... View Post |
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I want to ask that how can I get students Discount on the purchase View Post I recommend reaching out to our Ecommerce team. They can be reached at 1-855-726-8721 View Post |
Video The display will suddenly turn to this whitish state but will immediately return to normal when plugging in or unplugging an external... View Post I recommend letting a service technician have a look. As we would like to gather additional informat... View Post |
I've had a Samsung notebook model NP350XBE KD1BR since December 2019 and haven't used it very often. Last night tried to access internet... View Post An Accepted Solution has been marked and provided for this thread. The thread will now be locked for... View Post |
Somehow, I lost the WiFi and Bluetooth drivers on my laptop. I tried factory resetting and system restore. Even tried to unhide the drivers, but... View Post An Accepted Solution has been marked and provided for this thread. The thread will now be locked for... View Post |
Hi, I have a Samsung Galaxy Book S model: NP767XCM-K02IT with Windows 10 Pro 64 bit Insider Preview Build 21343.1000 and I have a problem with... View Post I did a Factory Reset via Samsung Recovery and the Camera started working again View Post |
Does anyone know if the Galaxy Book Ion supports a Sim Card? I know there's a SD card slot, but wanna know if i could have LTE service on my... View Post |
Not sure what happened but yesterday, all of the sudden after a restart, I was not able to use my fingerprint to login to Windows or use it for any... View Post Found the solution: https://www.samsung.com/hk_en/support/computing/fingerprint-sensor-does-not-work... View Post |
In September 2020 I bought the Galaxy Book Flex Alpha, and upon doing all the necessary updates, the system still shows me that Windows Hello Face... View Post An Accepted Solution has been marked and provided for this thread. The thread will now be locked for... View Post |
I've seen this problem listed as a touchpad problem, but the thread is locked as solved. I cannot resolve this problem from that thread. The... View Post An Accepted Solution has been marked and provided for this thread. The thread will now be locked for... View Post |
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I have a series 7 notebook model NP700Z7CS01UB, and after i updated to Win 10, the backlit on the keyboard, don't work anymore. I found a... View Post An Accepted Solution has been marked and provided for this thread. The thread will now be locked for... View Post |