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In any given minute there is about a 50% chance that the fingerprint scanner on my recently purchased Galaxy Book3 Pro (NP940XFG) is known to... View Post 
Samsung_Moderator
Hello! Thank you for reaching out! I see how this can be disappointing with not being able to use yo... View Post |
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I used multi-control with my Book 3 for two days and was working fine with both devices. Suddenly I got this message. Maybe after an update or... View Post 
Samsung_Moderator
Hello! Thank you for reaching out! Thats definitly strange that this is not working now. I would mak... View Post |
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could you please tell me how can I reset UEFI (bios) password on Samsung galaxy notebook 9 pro 2017? translated by google. View Post 
user5TbU5wN0Li
thanks for the response. Could you please tell me how much it costs to recover the bios password and... View Post |
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I'm trying figure out whether there's a certain way to use the Page Up and Page Down keys (see pic). It seems like each key moves the... View Post 
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Could you please make Quickshare start up faster. I don't mind some performance hogging. I would like to send a file as soon as I turn on my... View Post
Samsung_Moderator
Hello! Thank you for reaching out! And thank you for the suggestion! I will tag this post for our en... View Post |
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My backlight itself works because it flashes upon start-up. However, fn+f9 does nothing. My other f keys used regularly work fine, so it's... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I see how this can be frustrating with not being able to get the ... View Post |
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I have had my galaxy book less than a year. The touch screen has all these opache circles that pop up all over. Sometimes I can't use touch... View Post |
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Bought the followingSamsung - Galaxy Book3 360 2-in-1 15.6" FHD AMOLED Touch Screen Laptop -Intel 13th Gen Evo Core i7-1360P -16GB Memory... View Post |
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Hi wanted to know if this model supports touch input by hand or its just from the s-pen because for my laptop the s-pen works fine but no touch... View Post
Samsung_Moderator
Hello! Thank you for reaching out! No, this model does not support touch screen. View Post |
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I just got model NP964XFG and it has worked great. But, when I use it without the AC power supply connected the screen will periodically go black... View Post
Samsung_Moderator
That's great to hear! I went ahead and marked it as solved, so others can see this if they have the ... View Post |
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I had Purchased a galaxy book 2 pro 360 in august 2022 but from 1st of july 2023 an issue with touch screen arises. Screen recognizes the multiple... View Post
Samsung_Moderator
Thank you so much for reaching out! This forum is for the support of US products and customers. We d... View Post |
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I downloaded samsung update on my laptop vía Windows marketplace and installed it. When I go to open it nothing happen jjust stay on the open... View Post
Samsung_Moderator
Hello! Thank you for reaching out! That's definitely strange how the updater is not working properly... View Post |
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Hi team, it's been since January 2023 I am trying to install the Windows 11 22H2 but it is always failing between 92% and 97% with the same... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I can see how this can be frustrating with your laptop not updati... View Post |
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I installed a fresh Win Pro 11 on my Galaxy Book 3 Pro. However the soundcard, ethernet and keypad aren't working and I cannot access other... View Post 
Onweerwolf1
Not sure what you mean by "requested service". I mailed Samsung directly and got some pointless link... View Post |
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Hi, I thought I would share my experience with my galaxy book laptop not turning on in case it's useful for anyone else. I used the laptop... View Post |
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I have ChromeVox and text to speech turned off in settings on my Chrombook 4. However, when I login I still get voice prompts to enter my PIN and... View Post
Samsung_Moderator
Thank you for confirming after doing more research unfortunately there is no way to turn this off th... View Post |
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I have the Flex Model # NP950QCG-K01US. I recently took the back off to see why one of the thunderbolts stopped working. While in there, I put new... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I can understand how this can be frustrating with your laptop hav... View Post |
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Quick Share version 1.4.40.0 on PC has become unreliable for me. I cannot share files anymore. It's slow to connect and startup after 2... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I see how this can cause some issues with functionality and have ... View Post |
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Hey y'all. I have the galaxy book s, i purchased back in 2020 or 2021 from Verizon, now i have different provider. Anyways ... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I can see how this can cause some issues with using your Galaxy b... View Post |
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i took a lot of pictures on my samsung digital camera and then everything just deleted even though i didn't delete anything. is there any way i... View Post 
JBTechfanatic
Yes you can purchase recovery online and they can recover most if not all your photos for a fee. Tak... View Post |
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Fix computer and most teck View Post
Samsung_Moderator
I understand you can do that by the following. Please see the info below. 1. From a Home screen, tou... View Post |
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Hi all. I purchased a Galaxy Book 3 360 for my father yesterday, but when I got home and opened the box, I found that it was severely dented and... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I can see how this can be frustrating with this occurring with yo... View Post |
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Just unboxed two Book 3 360s. Both have warped / dimpled / uneven screens around the edges. I compared with my Apple MacBook Pro and Macbook,... View Post
Samsung_Moderator
Oh no! That's not good that you got two damaged devices. I would recommend since you recently purcha... View Post |
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My HDD died for my old laptop, so I replace it with a new SSD and installed brand new OS. I tried installing Easy Settings downloaded from the... View Post 
VodkaBarato
It's worthy to note that Realtek and Intel RST drivers HAVE to be that exact SAME VERSION or else th... View Post |
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Hello, I'm having problem with my laptop. Please help me. Suddenly, the screen froze, and there was a... View Post
Samsung_Moderator
Hello! Thank you for reaching out! That's really strange it was making that sound and froze. It woul... View Post |
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